SERVICES AT JUPITER HEALTH TWO ROCKS
Our staff always do their best to make every visit as welcoming and comfortable as possible
At Jupiter Health Two Rocks, we ensure our patient care takes priority. Our experienced doctors and nurses are able to use the latest and up-to-date equipment with high-quality healthcare to match, to help make our patient’s health and wellbeing our primary focus.
Our highly trained and friendly healthcare professionals offer a comprehensive range of high-quality medical services.
If you have any concerns about your health and wellbeing, generally feel unwell, notice unusual symptoms or just have a recurring problem, it is recommended you make an appointment to come in and speak with one of our healthcare professionals.
They will be able to treat you accordingly, provide the support you need and advise the best option for your concern.
These services may not be fully covered by Medicare and out of pocket cost may apply. If you have any concerns please speak with our reception staff.
We offer bulk billing to all patients holding a valid Medicare card. This means there is no out-of-pocket cost for all items covered by Medicare. Our friendly reception staff will be able to advise you of any charges which may apply.
Did not Attend (DNA) and Cancellation Policy
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult, a fee of $80, that is not attended or not cancelled within 2 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid.
There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.
We have many wasted appointments every day and by introducing this policy we hope patients will consider canceling their appointments so that others may access them if required. If you have any concerns please speak to our reception staff.
At Jupiter Health Two Rocks, we bulk-bill all patients who hold a valid Medicare card. If a procedure is not covered by Medicare you will be informed prior to your consultation.
If you do not hold a valid Medicare Card (or are visiting from overseas) the consultation fee for a standard consult will be: